Business Continuity Plan

Purpose

This plan sets out how Towerblock Radio CIC will continue to deliver essential services in the event of a disruption, ensuring resilience and minimal impact on the community.

Scope

This plan applies to all activities of Towerblock Radio CIC, including broadcasting, workshops, events, community activity and digital services.

Definitions

• Business continuity means the ability to maintain essential functions during a disruption.
• Disruption means any event that prevents normal operations, including power failure, equipment failure, illness, cyber attack, fire, flood or loss of premises.
• Critical activity means an activity that must be maintained during a disruption.

Responsibilities

The board approves the business continuity plan. The Operations Lead implements and tests the plan. All staff and volunteers follow the plan during a disruption.

Policy Statement

Towerblock Radio CIC maintains a business continuity plan to ensure that critical activities can continue during and after a disruption, protecting the community, staff, volunteers and the organisation's assets.

Detailed Procedures

Critical activities

The following are critical: live broadcasting (or automated broadcast continuity), website availability, safeguarding response, financial payment processing, and communication with funders, partners and the community.

Risk scenarios

The plan addresses loss of premises or studio, power or internet failure, equipment failure, cyber attack or data breach, illness affecting key staff, loss of key supplier or platform, and fire, flood or other physical damage.

Response for each scenario

Loss of premises: Broadcast remotely using portable equipment or pre-recorded content. Relocate workshops to partner venues.

Power or internet failure: Switch to backup power (UPS) for critical equipment. Use mobile data for emergency connectivity. Switch to pre-recorded content.

Equipment failure: Maintain backup equipment for critical broadcast chain. Have spare microphones, headphones, cables and streaming devices.

Cyber attack: Isolate affected systems. Restore from backups. Report data breach to ICO within 72 hours if applicable.

Illness: Cross-train staff and volunteers. Maintain contact lists for emergency cover.

Communication

During a disruption, the Operations Lead shall notify the board within 24 hours, notify funders if delivery is affected, notify the community via website and social media, and maintain a communication log.

Recovery

After a disruption: assess the impact, restore normal operations, review the response and update the plan, and report to the board.

Reporting Process

Business continuity incidents are reported to the board within 24 hours. A post-incident review is conducted within seven days.

Compliance Requirements

• Companies Act 2006.
• Community Interest Company Regulations 2005.
• UK GDPR (data breach reporting).

Monitoring

The plan is tested annually through a tabletop exercise.

Review Cycle

This plan shall be reviewed annually and after any significant disruption.

Version Number

Version 1.0

Approval Section

Approved by: Towerblock Radio CIC Board Date: July 2026 Next review: July 2027

Related Policies

• Disaster Recovery Policy
• Information Security Policy
• Cyber Security Policy
• Risk Management Policy

Website URL slug

/policies/business-continuity-plan

Meta Title

Business Continuity Plan | Towerblock Radio

Meta Description

Towerblock Radio CIC's business continuity plan covering critical activities, disruption scenarios, response procedures, communication and recovery for broadcasting and community activities.

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Governance

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business continuity, disruption, resilience, critical activities, disaster recovery, incident response