Data Protection / Privacy Policy

Purpose

This policy explains how Tower Block Radio collects, uses, stores and protects personal information.

Who we are

Tower Block Radio is a community focused underground music and radio project.

Website: https://towerblock.radio

Privacy contact: privacy@towerblock.radio

What information we may collect

We may collect:

• Name.
• Email address.
• Phone number.
• Location or area.
• Artist name.
• Social media links.
• Music submission details.
• Volunteer application information.
• Workshop registration details.
• Safeguarding or complaint information.
• Donation or sponsor enquiry details.
• Website analytics data.
• Technical data such as IP address, browser and device information.
• Communication records.

Why we use personal information

We may use personal information to:

• Respond to enquiries.
• Review music submissions.
• Manage volunteers.
• Register people for workshops.
• Deliver community activity.
• Handle complaints.
• Respond to safeguarding concerns.
• Manage rights or takedown requests.
• Process donations, sponsorship or partner enquiries.
• Send updates where someone has opted in.
• Improve the website and services.
• Meet legal, safeguarding or financial obligations.

Legal bases

Depending on the situation, we may process data because:

• The person has given consent.
• It is necessary to provide a service or respond to a request.
• It is necessary for legitimate interests.
• It is necessary to comply with a legal obligation.
• It is necessary to protect someone's vital interests.
• It is necessary for safeguarding or public interest reasons where applicable.

Special category data

We will only collect sensitive information where necessary. This may include health, access needs, safeguarding information or equality monitoring data. We will handle this information carefully and only share it where necessary.

Music submissions

When an artist submits music, we may collect artist name, contact details, track details, release information, links and permissions. We use this to review the submission, contact the artist and potentially consider the track for radio play or features.

Volunteers

Volunteer data may include application details, references, emergency contact details, role information, availability, training records and safeguarding checks where appropriate.

Children and young people

Where Tower Block Radio works with children or young people, we may collect information needed for consent, safety, attendance, emergency contact, safeguarding and workshop delivery. We will aim to collect only what is needed.

Cookies and analytics

The website may use cookies or analytics tools to understand website use and improve performance. Where required, users should be given cookie choices.

Sharing information

We may share personal information with:

• Website and email service providers.
• Payment processors.
• Workshop or event partners where necessary.
• Safeguarding authorities where required.
• Professional advisers.
• Funders where reporting requires anonymised or limited information.
• Law enforcement or regulators where required.

We do not sell personal information.

How long we keep information

We keep information only as long as necessary. Example retention periods:

• General enquiries: up to 24 months.
• Music submissions: up to 36 months unless removed earlier.
• Volunteer records: duration of volunteering plus up to 6 years where needed.
• Safeguarding records: retained securely in line with safeguarding requirements.
• Complaints: up to 6 years where appropriate.
• Financial records: normally 6 years.
• Marketing consent: until consent is withdrawn or records are refreshed.

Security

Tower Block Radio will aim to protect personal data by:

• Limiting access.
• Using secure systems.
• Keeping records organised.
• Avoiding unnecessary downloads.
• Using passwords and two factor authentication where possible.
• Removing data when no longer needed.
• Training relevant people.

Your rights

Depending on the situation, people may have rights to:

• Access their data.
• Correct inaccurate data.
• Ask for deletion.
• Restrict processing.
• Object to processing.
• Withdraw consent.
• Ask for data portability.
• Complain to the ICO.

Contact

For privacy questions, contact: privacy@towerblock.radio

Review

This policy will be reviewed annually.