Accessibility Policy

Purpose

This policy sets out Towerblock Radio CIC's commitment to accessibility across all its activities, ensuring that the station, website, events and programmes are accessible to everyone, including disabled people.

Scope

This policy applies to all Towerblock Radio CIC activities, including the website, broadcasting, workshops, events, volunteer opportunities and community engagement.

Definitions

• Accessibility means the design of products, services and environments so that they can be used by people with disabilities.
• Reasonable adjustment means a change made to remove or reduce a disadvantage experienced by a disabled person.
• Disability means a physical or mental impairment that has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities, as defined by the Equality Act 2010.

Responsibilities

The board ensures accessibility across the organisation. The Operations Lead manages physical accessibility. The web team manages digital accessibility. All staff and volunteers support accessibility.

Policy Statement

Towerblock Radio CIC is committed to ensuring that everyone can access and participate in our activities, regardless of disability. We will make reasonable adjustments, follow accessibility standards, and continuously improve our accessibility.

Detailed Procedures

Website accessibility

• The website should meet WCAG 2.2 AA accessibility standards.
• Content should be structured with proper headings, alt text for images, and accessible forms.
• Audio and video content should have transcripts or captions where possible.
• Colour contrast should meet accessibility standards.
• The website should be navigable by keyboard.

Physical accessibility

• Workshops and events should be held in accessible venues.
• Step-free access should be provided where possible.
• Accessible toilets should be available where possible.
• Seating and rest areas should be provided.
• Clear signage should be used.

Communication

• Information should be available in accessible formats on request (e.g. large print, easy read).
• Communication should be clear and jargon-free.
• Alternative communication methods should be available where needed.

Workshops and events

• Accessibility needs should be identified at registration.
• Reasonable adjustments should be made for participants.
• Support staff or volunteers should be available where needed.
• Quiet spaces should be available where possible.

Broadcasting

• Broadcasting should consider accessibility, including clear audio quality.
• Track information and show details should be available on the website.
• Transcripts or summaries should be considered for key spoken content.

Reasonable adjustments

• Requests for reasonable adjustments will be considered promptly.
• Adjustments will be made where they are reasonable and within the organisation's resources.
• Adjustments will be reviewed for effectiveness.

Staff and volunteers

• Staff and volunteers should receive accessibility awareness training.
• Disabled staff and volunteers should have access to reasonable adjustments in their roles.

Reporting Process

Accessibility concerns or complaints should be reported via the Complaints Policy or to hello@towerblock.radio.

Compliance Requirements

• Equality Act 2010.
• Public Sector Equality Duty (as best practice for CICs).
• WCAG 2.2 (web accessibility best practice).
• Accessible Information Standard (as best practice).

Monitoring

The board reviews accessibility annually. An accessibility audit should be conducted periodically.

Review Cycle

This policy shall be reviewed annually.

Version Number

Version 1.0

Approval Section

Approved by: Towerblock Radio CIC Board Date: July 2026 Next review: July 2027

Related Policies

• Equality, Diversity and Inclusion Policy
• Health and Safety Policy
• Community Guidelines
• Website Terms of Use

Website URL slug

/policies/accessibility-policy

Meta Title

Accessibility Policy | Towerblock Radio

Meta Description

Towerblock Radio CIC's accessibility policy covering website accessibility, physical accessibility, communication, workshops, broadcasting and reasonable adjustments.

Suggested menu category

Operations

Suggested search keywords

accessibility, WCAG, reasonable adjustments, Equality Act 2010, disability, accessible venues