Volunteer Agreement

Purpose

This agreement sets out the mutual expectations between Towerblock Radio CIC and its volunteers, ensuring clarity, fairness and a positive volunteering experience.

Scope

This agreement applies to all volunteers engaged by Towerblock Radio CIC.

Definitions

• Volunteer means a person who gives their time freely to support Towerblock Radio CIC without a contract of employment.
• Supervisor means the person responsible for managing and supporting the volunteer.

Responsibilities

The Volunteer Coordinator ensures volunteers are supported. Supervisors provide day-to-day guidance. Volunteers follow the agreement and relevant policies.

Policy Statement

Towerblock Radio CIC values its volunteers and is committed to providing a positive, safe and rewarding volunteering experience. This agreement sets out what volunteers can expect from Towerblock Radio CIC and what is expected in return.

Detailed Procedures

What volunteers can expect from Towerblock Radio CIC

• A clear role description and expectations.
• Induction and training relevant to the role.
• A named supervisor or contact person.
• A safe working environment.
• Reimbursement of agreed expenses in accordance with the Expenses Policy.
• Respect and fair treatment.
• Opportunities to feedback and raise concerns.
• Insurance cover while volunteering.
• Recognition and appreciation of contributions.
• Support for personal development where possible.

What Towerblock Radio CIC expects from volunteers

• Commitment to the organisation's mission and values.
• Attendance at agreed times or early notice of absence.
• Following all policies, including safeguarding, health and safety, equality, and code of conduct.
• Maintaining confidentiality.
• Respect for other volunteers, staff, artists and community members.
• Responsible use of equipment and resources.
• Honest and accurate information on applications and monitoring forms.
• Reporting of concerns or incidents promptly.

Volunteer status

This agreement is not a contract of employment. Volunteers are not entitled to employment rights. Volunteering is unpaid (except for agreed expense reimbursement). Either party may end the volunteering arrangement at any time.

Induction

Volunteers will receive an induction covering:

• The organisation's mission, values and activities.
• The volunteer's role and responsibilities.
• Relevant policies and procedures.
• Health and safety information.
• Safeguarding information where relevant.
• Data protection guidance.
• Introduction to staff and other volunteers.

Supervision and support

Each volunteer has a named supervisor. Regular check-ins provide an opportunity to discuss progress, ask questions, raise concerns and receive feedback.

Expenses

Volunteers may claim pre-approved reasonable expenses in accordance with the Expenses Policy. Expenses must be agreed in advance and supported by receipts.

Ending a volunteer role

A volunteer may stop volunteering at any time. Towerblock Radio CIC may end a volunteering arrangement if the role is no longer needed, the volunteer breaches policy, there are safeguarding concerns, or conduct is not appropriate.

Reporting Process

Volunteers can raise concerns with their supervisor, the Volunteer Coordinator, or via the Complaints Policy.

Compliance Requirements

• Equality Act 2010.
• Health and Safety at Work etc. Act 1974.
• Safeguarding Vulnerable Groups Act 2006.
• UK GDPR and Data Protection Act 2018.

Monitoring

The Volunteer Coordinator reviews volunteer satisfaction and retention annually.

Review Cycle

This agreement shall be reviewed annually.

Version Number

Version 1.0

Approval Section

Approved by: Towerblock Radio CIC Board Date: July 2026 Next review: July 2027

Related Policies

• Volunteer Policy
• Staff Handbook
• Expenses Policy
• Safeguarding Policy
• Health and Safety Policy

Website URL slug

/policies/volunteer-agreement

Meta Title

Volunteer Agreement | Towerblock Radio

Meta Description

Towerblock Radio CIC's volunteer agreement setting out mutual expectations, induction, supervision, expenses and the volunteering relationship between the CIC and its volunteers.

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